POST 21/70 : MOBILE OFFICER (X20 POSTS)
This is a re-advertisement, Candidates who have previously applied may reapply.
SALARY : R308 154 – R362 994 per annum (Level 07)
CENTRE : Eastern Cape: Medium Office: Humansdorp Ref No: HRMC 26/24/1 (X1 Post)
Eastern Cape: Medium Office: Cleary Park Ref No: HRMC 26/24/2 (X1 Post)
Eastern Cape: PSP: Stutterheim Ref No: HRMC 26/24/3 (X1 Post)
Gauteng: Medium Office: Heidelberg Ref No: HRMC 26/24/4 (X1 Post)
KwaZulu-Natal: Large Office: Ethekwini Ref No: HRMC 26/24/5 (X1 Post)
KwaZulu-Natal: Medium Office: Kokstad Ref No: HRMC 26/24/6 (X1 Post)
KwaZulu-Natal: Medium Office: Nongoma Ref No: HRMC 26/24/7 (X1 Post)
Limpopo: Large Office: Polokwane Ref No: HRMC 26/24/8 (X1 Post)
Limpopo: Medium Office: Groblersdal Ref No: HRMC 26/24/9 (1 Post)
Limpopo: PSP: Praktiseer Ref No: HRMC 26/24/10 (X1 Post)
Mpumalanga: Medium Office: Mapulaneng Ref No: HRMC 26/24/11 (X1 Post)
Mpumalanga: Medium Office: Mkobola Ref No: HRMC 26/24/12 (X1 Post)
Northern Cape: Large Office: Kuruman Ref No: HRMC 26/24/13 (X1 Post)
Northern Cape: Medium Office: Jan Kempdorp Ref No: HRMC 26/24/14 (X1
Post)
Northern Cape: Medium Office: Springbok Ref No: HRMC 26/24/15 (X1 Post)
Northern Cape: Medium Office: Calvinia Ref No: HRMC 26/24/16 (X1 Post)
Northern Cape: Medium Office: Prieska Ref No: HRMC 26/24/17 (X1 Post)
Western Cape: Medium Office: Beaufort-West Ref No: HRMC 26/24/18 (X1
Post)
Western Cape: PSP: Vredenburg Ref No: HRMC 26/24/19 (X1 Post)
Western Cape: Medium Office: Vredendal Ref No: HRMC 26/24/20 (X1 Post)
REQUIREMENTS : An undergraduate qualification in Public Administration / Public Management /
Business Administration / Administrative Management / Operations / Human
Resources / Business Management at an NQF Level 6 as recognised by
SAQA. An NQF level 7 qualification in Bachelor of Administration / Business
Administration / B-Tech in or Advanced Diploma in Public Administration /
Public Management / Operations / Human Resources / Business Management
/ Bachelor of Arts and a qualification with majors in Industrial Psychology and
Public Administration will be an added advantage. One (1) year clerical
experience will be an added advantage. Experience in client and customer
service environment will be an added advantage. Sound knowledge of Batho
Pele Principles. A valid driver’s licence (Code 10) and a valid Professional
Driving Permit (PDP). Basic knowledge of Public Service Regulations. Basic
knowledge of the Departmental Legislation and Prescripts (Civic Services).
Basic knowledge of Human Resource Regulatory Framework Knowledge of
Civic Services Operations. Basic knowledge of Civic Services Prescripts.
Required skills and competencies: Communication and sound interpersonal
skills. Time management. Problem solving skills. Planning and organizing.
Supervisory skills. Basic Report writing skills. Basic Computer literacy.
Extensive travelling is required.
DUTIES : The successful candidate will be responsible for the following specific tasks:
Supervise and administer the daily operations of Civic Services functions within
the Mobile Offices, Identity Document, Birth, Marriage and Death (BMD) and
Passport application processes. Supervise and monitor operations in different
service points. Management of queues for clients visiting the office and daily
operation of the office. Ensure that the Mobile Office is properly maintained and
examined to render services. Perform daily trips and post-trip vehicle
inspections and ensure that the Mobile Unit is in the best safety condition at all
times. Implement effective risk and compliance in line with the relevant
practices. Facilitate the provision of client services to service points. Operate
the specialised equipment in the front and back office as required. Drive the
mobile unit to the required service point and ensure that the mobile unit is set
up at the required location at the scheduled time. Ensure that clients embark
and disembark (i.e. disabled clients) the mobile units where required. Maintain
relationship with various internal and external stakeholders. Comply with relevant Civic Services frameworks. Supervision of resources (human and
physical) within the unit.
ENQUIRIES : Eastern Cape: Mr S Mapukata Tel No: (043) 604 6418
Gauteng: Mr P Mlangeni Tel No: (011) 242 9039
KwaZulu-Natal: Ms N Tshezi Tel No: (033) 845 5003
Limpopo: Mr J Kgole Tel No: (015) 287 2802
Mpumalanga: Ms N Dlangisa Tel No: (013) 752 2504
Northern Cape: Ms S Botha Tel No: (053) 807 6700
Western Cape: Mr M Pienaar Tel (021) 488 1409
HOW TO APPLY
APPLICATIONS : Applications must be sent to the correct DHA address specified; or submitted
on the following the link: https://essa@labour.gov.za. Search opportunity name
per Province and town, e.g. mobile officer. Applicants who do not have access
to the internet may submit their applications to the nearest Regional Offices of
the Department of Employment and Labour (Labour Centres); Enquiry related
to the system: PES@labour.gov.za and enquiries related to the work
opportunities: Vusi.Mazibuko@labour.gov.za (082 886 9627) and
Siphamandla.Xaba@labour.gov.za (076 983 8905) as well as Call Centre for
system enquiries 086 010 1018. Quoting the relevant reference number, direct
your application to: The Department of Home Affairs Office as follows:
Eastern Cape: Postal Address: Private Bag 7413, King Williams Town, 5600,
Physical address: 11 Hargreaves Avenue, King William’s Town, 5600
Gauteng: Postal Address: Private Bag X108, Braamfontein, 2017, Physical
Address: 3rd Floor, Mineralia Building, Cnr De Beer and De Korte Street,
Braamfontein, 2017
KwaZulu-Natal: Postal Address: Private Bag X 09, Pietermaritzburg, 3209.
Physical address: 181 Church Street, Pietermaritzburg 3209
Limpopo: Postal Address: Private Bag X 9517, Polokwane, 0700. Physical
Address: 89 Biccard Street, Polokwane, 0699
Mpumalanga: Postal Address: Private Bag X11264, Nelspruit, 1200, Physical
Address: 29 Bester Street, Nelspruit, 1200
Northern Cape: Postal Address: Private Bag X 6073, Kimberley 8300.
Physical Address: Quantum Leap Building, 69 Du Toitspan Road, Kimberley,
8300
Western Cape: Postal Address: Private Bag X 9103, Cape Town, 8000.
Physical Address: 4th Floor FairCape Building, 56 Barrack Street, Cape Town,
8000